Shipping policy
Thank you for shopping with Glowivah™. Below you’ll find important information about our shipping process, delivery times, and order handling.
📦 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note: During high-volume periods, processing times may be slightly extended.
🌍 Shipping Times
Estimated delivery times vary by location:
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United States: 5–10 business days
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International: 7–15 business days
Shipping times are estimates and may be affected by customs delays, carrier issues, or peak seasons.
💵 Shipping Costs
Shipping fees (if applicable) are calculated at checkout based on your location and selected shipping method.
From time to time, Glowivah™ may offer free shipping promotions.
📬 Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update in the carrier’s system.
If you do not receive tracking details, please contact us at:
🚫 Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout.
Glowivah™ is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us within 12 hours of placing your order.
📦 Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the carrier to help resolve the issue.
Glowivah™ is not responsible for delays caused by:
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Customs processing
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Carrier disruptions
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Weather conditions
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Incorrect addresses provided by the customer
🧾 Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of the item and packaging.
We will gladly arrange a replacement or refund when applicable.
📞 Need Help?
Our customer support team is here for you.